Privacy policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

Welcome to Narri – Wellness Lifestyle. This Privacy Policy outlines how Narri Global Foundation ("we", "our", or "us") collects, uses, shares, and protects your personal information when you access or use our website www.narri.in, interact with us, or use our services.

1. Scope of This Policy

This Privacy Policy applies to all users of our website, including visitors, donors, customers, and volunteers. It aligns with the following regulatory standards:

  • Digital Personal Data Protection Act (DPDP), 2023 – India

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 – India

  • General Data Protection Regulation (GDPR) – EU users

  • California Consumer Privacy Act (CCPA) – California residents

2. Information We Collect

a) Personal Data (PII)

We may collect the following information when you use our site or contact us:

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Billing/shipping address

  • Payment details (processed via secure third-party gateway)

  • Uploaded CV or documents (for volunteers)

  • Marketing preferences

b) Sensitive Personal Data (SPI)

  • Health and wellness details (optional, during therapeutic or retreat registration)

  • Gender, age (only when voluntarily submitted)

c) Automatically Collected Data

Via cookies, analytics tools, and server logs:

  • IP address

  • Browser type, device info

  • Pages visited, time spent

  • Referral URL

3. How We Use Your Data

Your data may be used for:

  • Fulfilling product orders and donations

  • Responding to queries or volunteer applications

  • Sending order updates and transactional communication

  • Improving website experience and performance

  • Marketing emails (if consented)

  • Personalizing content

  • Legal and compliance purposes

4. Legal Basis for Processing (GDPR-compliant)

We process personal data under these lawful bases:

  • Consent (marketing, volunteer forms)

  • Contractual necessity (orders, donations)

  • Legal obligation (tax, billing records)

  • Legitimate interest (improving user experience)

5. Data Sharing and Disclosure

We do not sell your personal data.

We may share data only with:

  • Payment providers (e.g., Razorpay, Shopify Payments)

  • Shipping/courier partners

  • Email services (for newsletters or support)

  • Government agencies if required by law

All third parties are contractually obligated to maintain confidentiality and data protection.

6. Cookies and Tracking Technologies

We use first-party and third-party cookies for:

  • Site functionality

  • Analytics (e.g., Google Analytics)

  • Ad performance tracking (if applicable)

You can control cookie settings via your browser.

7. Your Rights

Under Indian DPDP Act, 2023:

  • Right to access your personal data

  • Right to correction

  • Right to erasure

  • Right to consent withdrawal

  • Right to grievance redressal

For EU Users (GDPR):

  • Right to restrict or object to processing

  • Right to data portability

  • Right to lodge a complaint with a supervisory authority

For California Residents (CCPA):

  • Right to know what personal info is collected

  • Right to delete personal info

  • Right to opt out of sale of personal info (we do not sell)

To exercise your rights, email us at sampark@narri.com

8. Data Retention

We retain personal data for as long as necessary:

  • Order and donation records: 7 years

  • Marketing preferences: Until consent is withdrawn

  • Volunteer and form data: 3 years (unless renewed)

Data is securely disposed of when no longer needed.

9. Data Security Measures

We implement the following to safeguard your data:

  • SSL encryption (HTTPS)

  • Access control and role-based data visibility

  • Secure data backups and server firewalls

  • Minimal data collection wherever possible

We follow the ISO/IEC 27001 standard for security practices.

10. Children's Privacy

We do not knowingly collect or process data from individuals under the age of 18. If discovered, such data will be deleted immediately.

11. International Data Transfers

If data is processed outside India (e.g., cloud services), we ensure adequate safeguards are in place under Standard Contractual Clauses (SCCs) and DPDP conditions for cross-border flow.

12. Changes to This Privacy Policy

This policy may be updated periodically. We will notify users via website updates or email for significant changes. Please review this page regularly.

13. Contact Information

For any privacy-related concerns, data access, or corrections:

Narri Global Foundation
Email: sampark@narri.com
Phone: +91 88491 11178
Website: https://narri.in
Registered Office: B-703 & 704, 7TH FLOOR, THE CAPITAL, SCIENCE CITY, Sola, Ahmedabad, Ahmedabad- 380060, Gujarat